Choosing plastic surgery is a deeply personal decision. It’s not just about the procedure itself—it’s about trust, comfort, and feeling genuinely supported throughout the entire process. At Plastic Surgical Associates, hands-on, compassionate care is not an added feature; it is the standard. It is the foundation of everything we do, from the first phone call through the final follow-up visit.

Care That Begins With Dr. Diane Duncan

With more than 30 years of experience, Dr. Diane Duncan brings a rare combination of technical excellence, thoughtful precision, and genuine compassion to every patient interaction. She believes the best outcomes begin with listening—taking the time to understand each patient’s goals, concerns, and long-term well-being.

Dr. Duncan’s approach is never rushed. She values careful planning, patient education, and realistic guidance, ensuring patients feel informed, confident, and cared for at every step. Her commitment to both exceptional results and meaningful connections sets the tone for the entire practice.

Dr Diane Duncan with arms crossed in front of her wearing white lab coat and blue scrubs

Leadership That Keeps Care Seamless and Supportive

That philosophy extends beyond the treatment room. Amethyst, the practice manager, plays a vital role in ensuring each patient’s experience feels organized, calm, and personal. From overseeing daily operations to guiding patients through consultations, questions, and next steps, her leadership ensures that no detail is overlooked.

The result is an environment where patients feel supported, informed, and confident—never overwhelmed or uncertain.

Consistent Support From Start to Finish

Continuity of care is central to the patient experience at Plastic Surgical Associates. Patient Care Coordinators Kat and Crystal work closely with patients throughout their journey, helping with scheduling, answering questions, and providing clear guidance along the way.

Patients know exactly who to turn to and what to expect next, which helps reduce stress and builds trust throughout the process.

Hands-On Care When It Matters Most

During surgery and recovery, that same commitment to familiarity and compassion continues. Medical Assistants Kait and Reyna are involved at every stage, guiding patients through pre-operative appointments, assisting Dr. Duncan during surgery, and remaining closely engaged throughout the recovery process.

Seeing familiar, trusted faces provides reassurance and comfort, especially during moments when patients may feel vulnerable. Their calm presence, clear communication, and attentiveness help patients feel supported not just medically, but emotionally as well.

A Coordinated Team in a Comfortable Setting

Plastic Surgical Associates’ onsite surgical facility, supported by a highly skilled nursing and anesthesia team, allows patients to receive comprehensive care in one familiar environment. This coordinated approach enhances safety, comfort, and continuity—key elements in a positive surgical experience.

What Truly Sets Plastic Surgical Associates Apart

What distinguishes Plastic Surgical Associates is not just surgical expertise, but the consistency and sincerity of care. From the first consultation through recovery and final follow-up, patients are never rushed, overlooked, or passed along.

Every member of the team is invested in creating an experience defined by trust, attentiveness, and genuine support. Questions are answered before they become concerns, and patients are guided thoughtfully through each stage of their journey.

At Plastic Surgical Associates, patients aren’t just treated, they’re truly cared for. And that commitment to compassionate, hands-on care is what continues to define our practice and set us apart.


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